Answer useful questions first
Use venue knowledge to explain experiences and check suitable availability before asking for identity verification.
VenueKind Concierge
A helpful first answer, every time.
Prepare a voice receptionist with your venue knowledge and booking context, with clear paths back to a person.
Developer preview · not available to purchaseWhat you can do
Made for the way venues work.
Protect booking changes
Verify the caller before accessing private booking details or making authorised changes.
Learn from each conversation
Review call activity and outcomes, improve the knowledge base and configure escalation to your team.
Connected systems
Know what connects.
Know what you need.
- Retell voice integration requires a configured account and phone setup.
- Existing phone services such as Yay may route or forward calls, subject to provider configuration.
See Concierge in your venue.
Developer preview · not available to purchase
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